Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our AI-powered image enhancement services.

Last Updated: June 30, 2025

Table of Contents

• Information We Collect
• How We Use Your Information
• Image Processing and Storage
• Data Sharing and Disclosure
• Data Security
• Your Rights and Choices
• Cookies and Tracking
• Third-Party Services
• International Data Transfers
• Children's Privacy
• Changes to This Policy
• Contact Us

Information We Collect

We collect different types of information depending on how you interact with our service:

Images You Upload

When you use our AI image enhancement service, you voluntarily upload images for processing. These images are temporarily stored on our secure servers during the enhancement process and are automatically deleted within 72 hours of upload.

Technical Information

• IP address and general location information
• Browser type and version
• Device information (operating system, screen resolution)
• Date and time of service usage
• Referring website or source

Usage Analytics

We collect anonymous usage statistics to understand how our service is used, including the number of images processed, popular features, and general performance metrics. This data is aggregated and cannot be linked to individual users.

How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To process your images using our AI algorithms and provide enhanced results
• Service Improvement: To analyze usage patterns and improve our AI models and user experience
• Technical Support: To troubleshoot issues and provide customer support when needed
• Security: To detect and prevent fraud, abuse, or unauthorized access to our service
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

Image Processing and Storage

Temporary Storage: Your uploaded images are stored temporarily on our secure servers solely for the purpose of AI processing. We do not permanently store your images on our servers.

Automatic Deletion: All uploaded images and processed results are automatically deleted from our servers within 72 hours of upload. This ensures your personal images are not retained longer than necessary.

No Human Review: Your images are processed entirely by automated AI systems. Our staff does not view, analyze, or manually handle your uploaded images during normal operations.

Secure Transmission: All image uploads and downloads are encrypted using industry-standard SSL/TLS protocols to protect your data during transmission.

Data Sharing and Disclosure

We do not sell, rent, or share your personal information or images with third parties, except in the following limited circumstances:

• Service Providers: We may share technical data with trusted service providers who help us operate our service, such as cloud hosting providers, but they are contractually bound to protect your data
• Legal Requirements: We may disclose information if required by law, court order, or government regulation
• Safety and Security: We may share information to protect the rights, property, or safety of our users or the public
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred to the new owner

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmission is encrypted using SSL/TLS protocols
• Secure Storage: Temporary image storage uses encrypted servers with restricted access
• Access Controls: Limited employee access to systems with proper authentication and monitoring
• Regular Audits: Regular security assessments and updates to maintain protection standards
• Incident Response: Procedures in place to detect, respond to, and mitigate security incidents

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request information about what personal data we have about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information (note: images are automatically deleted within 72 hours)
• Opt-out: Opt out of certain data collection practices, such as analytics tracking
• Data Portability: Request a copy of your personal information in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking

We use cookies and similar technologies to improve your experience:

• Essential Cookies: Required for the basic functionality of our service
• Analytics Cookies: Help us understand how users interact with our service
• Performance Cookies: Monitor service performance and identify areas for improvement

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our service.

Third-Party Services

Our service may include integrations with third-party services:

• Google Analytics: For website usage analytics (anonymized data)
• Cloud Infrastructure: For hosting and processing services
• Content Delivery Networks: For improved service performance

These third parties have their own privacy policies, and we encourage you to review them. We select partners who maintain high privacy and security standards.

International Data Transfers

Our service may involve transferring your data to servers located in different countries. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your information according to applicable data protection laws.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify users of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our service after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@picupscaler.com

Response Time: We aim to respond to all inquiries within 48 hours

Data Protection Officer: Available for EU residents with data protection concerns